Geelong 1300 094 187
Burwood 1300 721 927
Warrnambool 1800 808 284


Privacy and Confidentiality


You are reminded that it is a condition of the use of the Portal that information disclosed, in particular personal and health information, must be maintained in confidence.

It is preferable that you do not reveal your identitiy on the public pages of the Portal.  If you want to volunteer information that allows you to be identified, you are encouraged to do so only in off-line discussion. 

If a user volunteers information that allows them to be identified, Deakin will keep this information confidential except where:

  1. failure to disclose the information would place the participant or another person at serious and imminent risk of harm; or
  2. the participant’s prior approval has been obtained; or
  3. disclosure is otherwise required or authorised by law (e.g. it is subpoenaed by a court).

Your Privacy
The Mental Health and Wellbeing Portal (Portal) is an initiative of the Deakin University School of Nursing and Midwifery. 

While the Portal is designed so that your identity is not apparent, you may decide to volunteer personal or health information that identifies you (for example in discussion forums.  In this case, Deakin will collect, record and manage that personal or health information in compliance with the Information Privacy Act 2000 (Vic) and the Health Records Act 2001 (Vic) and it will be used by Deakin to respond to posts and to facilitate discussion.  If any material posted on the Portal raises concerns about your safety or another person, the moderators of the Portal may use personal information provided to contact the Participant to make sure they or others are safe.

Deakin University manages personal and health information, including requests by individuals for access to their personal and health information, in accordance with the Information Privacy Act 2000 (Vic) and the Health Records Act 2001 (Vic).

Deakin’s information privacy policy may be viewed at

You may contact the Universitys Privacy Officer on (03) 5227 8524 or at

Participant obligations
You are solely responsible for your own posts and the consequences of your posts. Users must be courteous in their posts, and comply at all times with the Information and Communications Technology Use operational policy, the Social Media Guidelines and their related policies, procedures, conditions and guidelines.

Removal of Posts and Suspension/Cancellation of Access
The moderators may read material posted to the Portal and will, without prior notice, remove any post that the moderators believe (in their sole discretion) to be inappropriate for inclusion on the Portal.
Deakin reserves the right to suspend or cancel a participant’s access to the Portal for failure to comply with Deakin’s polices and with standards for acceptable on-line behaviour.
Students who post material to the Portal own the copyright in that material – that is, the right to reproduce the words, including on the internet.
When you post material to the Portal, you grant to Deakin a non-exclusive, irrevocable, perpetual, payment-free, worldwide licence to use, modify, adapt and publish that material.
More information on copyright is available at

Further Research
The Health and Wellbeing Portal is an innovative development within the School of Nursing and Midwifery and Deakin staff are interested in assessing its use and potential for further development.  This may lead to research publications using information posted to the Portal.  Deakin will use all information in de-identified form only and will not use it in a way that will allow a participant to be identified by third parties.

Warnings and Disclaimers


The Mental Health and Wellbeing Portal is not an emergency or 24-hour counselling service. It is not moderated on a continuous basis.
If you are feeling at risk in any way-

go immediately to the nearest hospital emergency department or contact a crisis centre listed on the home page.


The views of participants who post questions comments or statements on the Portal are not necessarily the views of or endorsed by Deakin University or the moderators of the Portal

As a convenience to users of the Portal links are provided to external websites.   In providing an external link Deakin does not accept responsibility for or endorse the content or condition of any linked site. If a link to an external website is pursued, its privacy statement or other relevant information provided on that site should be consulted as Deakin is not responsible for collection and handling of your personal information on an external website.

To the extent permitted by law Deakin University shall not be liable to any participant or any other person for any loss, damage, liabilities, claims and expenses (including but not limited to legal costs) whatsoever (whether direct, indirect, consequential or economic) arising out of or suffered in connection with access to the Portal or websites of third parties to which a link is provided from the Portal.